Get Access to the SAP Systems

S-User IDs

An S-user ID gives partners general access to SAP Service Marketplace and other resources that are exclusive to SAP partners. In your welcome letter, you’ll find the super-administrator login credentials to access the portals in SAP Service Marketplace, as well as your organization’s partner number (also referred to as “Your Customer Number,” printed on your welcome letter).

For more details on how to request an S-User, please refer to the following FAQ.

Contact the Partner Security Manager (super administrator) in your company to assign additional authorizations to your S-user profile - enabling you to log support tickets, download software, and more. To find out the name of your super-administrator, visit MyProfile and display "My Super and User Administrators".

If there are any issues with your S-User login or authorization, please follow this link and click on "Need help logging in?" for more information and support. 

If you are a Partner Security Manager and need to administer additional S-Users, please refer to this documentation.

SAP Passport

An SAP passport is your digital identification card, providing access to Internet services that recognize and accept it. The SAP passport guarantees your identity and your assignment to an enterprise.

Install an SAP passport to enable access to SAP sites and resources.

hybris Wiki

Documentation and enablement assets on the hybris Commerce Suite can be found on the hybris Wiki


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